Shipping policy

  • Shipping Policy

Welcome to Chaos Magic Studio! We are committed to providing a smooth and reliable shopping experience. Below is our standard shipping policy, which outlines everything you need to know about how we process and ship your orders.


  • Order Processing Time

- Please allow 5-7 business days for order processing. This time is required to carefully prepare your order, including quality checks, packaging, and ensuring it’s ready for shipment. You will receive an email notification once your order has been shipped.


  • Shipping Timeframes

- After your order is processed, shipping times depend on your location and the selected shipping method. Below are our estimated delivery times:

• Domestic Shipping (Within United States): 3-7 business days

• International Shipping: 7-21 business days

- Please note that delivery times are estimates and may vary depending on factors beyond our control, such as courier delays, customs processing, or weather conditions.


  • Shipping Costs

- Shipping costs are calculated at checkout based on your location and the weight of your order. Occasionally, we offer free shipping promotions—be sure to check our homepage or subscribe to our newsletter for updates.


  • Tracking Your Order

- Once your order has been shipped, you will receive a confirmation email with tracking details. Please use the provided link to monitor your package’s journey to your doorstep.


  • Delays and Concessions

- While we strive to meet the processing and shipping timeframes mentioned above, there may be occasional delays due to high demand, public holidays, or unforeseen circumstances. We appreciate your patience and understanding.

- If your order has not arrived within the estimated timeframe, please contact our support team at chaos.magic.studio@gmail.com with your order number, and we will assist you promptly.


  • Lost or Damaged Packages

- If your package is lost or arrives damaged, please reach out to us immediately at chaos.magic.studio@gmail.com. We’ll work with the carrier to resolve the issue or provide a replacement if necessary. Please include pictures of damaged or incorrect goods in email for us to accurately evaluate your situation!


Thank you for choosing Chaos Magic Studio. If you have any questions about our shipping policy, feel free to contact us—we’re here to help!